Frequently Asked Questions
Everything you need to know about your next adventure.
What is the standard shipping time for Kore Outdoor orders?
We typically process orders within 1-2 business days. Standard shipping within the continental U.S. generally takes 3-7 business days, depending on your location.
Do you offer a warranty on your sports and outdoor gear?
Yes, all Kore Outdoor products come with a limited one-year warranty against manufacturing defects. If your gear fails due to a production flaw, we will repair or replace it at no cost.
What is your return policy for equipment?
We offer a 30-day return policy for all unused items in their original packaging. Please note that for safety reasons, certain climbing and safety equipment cannot be returned once the seal is broken.
How do I determine the right size for my apparel or gear?
Each product page features a detailed size guide. We recommend measuring your current gear or your body dimensions and comparing them to our charts to ensure a perfect fit for peak performance.
Can I track my order once it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.
Are your products suitable for professional athletes?
Kore Outdoor gear is designed to meet the rigorous standards of both enthusiasts and professionals. We use high-grade, weather-resistant materials tested in extreme environments to ensure maximum durability.